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Consoles

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Updated home screen!

We’ve made a few improvements to our home screen on some devices, so you can get to the shows, movies and sport you love even faster. You can check out our new home screen on these devices:  PC/MacGames consoles (PS3, PS4, Xbox)Smart TVs (see if you ...

Karl-F by Community Manager
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Xbox 360 - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox 360 into this easy topic. UPDATE:  You can't reinstall the NOW TV app on Xbox 360 Please note that you can no longer download the NOW TV app on Xbox 360. So if you've already got NOW TV...

PlayStation 4 - Frequently Asked Questions

We've compiled a few of the questions you've asked us into this handy guide on PS4   How do I create a NOW TV account to begin viewing on PS4?   [video]   How do I access NOW TV on PS4? Click here for a step by step guide to downloading NOW TV on PS4...

Xbox One - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox One into this easy topic.    How do I create a NOW TV account to begin viewing on Xbox One?    [video]   Get NOW TV on Xbox One A quick guide on how to add the NOW TV app to your Xbox O...

Wont let me put card details

Can anyone help I signed up to day with a free voucher for 2mnths put the right card details in keeps saying can't sign u in arghhhhhh

Sorry there was a error in the player

Hi I’m on the Xbox one and I’ve been watching the sky sports package fine, I recently had a free week trial of the entertainment and I’ve brought the monthly package, now when ever I try watching a film or a sky sports channel it says ‘sorry there wa...

24fps on Xbox one NowTV app

Hi, I have a projector and I usually watch NowTV on the Xbox one app. I have the NowTV boost and it looks great... the only thing missing is 24fps.... if you add this then it would be perfect as the content will have fluid motion. 

Not loading

Whenever I tried to load anything to watch on my Xbox one it comes up that it’s loading then back just back to what I have clicked on and won’t start I have deleted and re installed it what should I do now ?

'Sorry, there was an error in the player'

Hi guys, Hoping you you may be able to help. When trying to watch something on my nowtv app on my Xbox one it comes up with this error message 'Sorry, there was an error in the player' there is no error number, just that message. I've tried uninstall...

Audio description

My partner has RP and is rapidly loosing her sight, and we are really struggling to find movies and TV shows with English  audio description.not just nowtv but have prime video and had Netflix. Dose anyone have any suggestions please !!!!!