cancel
Showing results for 
Search instead for 
Did you mean: 

Consoles

Discussions

Updated home screen!

We’ve made a few improvements to our home screen on some devices, so you can get to the shows, movies and sport you love even faster. You can check out our new home screen on these devices:  PC/MacGames consoles (PS3, PS4, Xbox)Smart TVs (see if you ...

Karl-F by Community Manager
  • 4610 Views
  • 5 replies
  • 4 thanks

Xbox 360 - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox 360 into this easy topic. UPDATE:  You can't reinstall the NOW TV app on Xbox 360 Please note that you can no longer download the NOW TV app on Xbox 360. So if you've already got NOW TV...

PlayStation 4 - Frequently Asked Questions

We've compiled a few of the questions you've asked us into this handy guide on PS4   How do I create a NOW TV account to begin viewing on PS4?   [video]   How do I access NOW TV on PS4? Click here for a step by step guide to downloading NOW TV on PS4...

Xbox One - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox One into this easy topic.    How do I create a NOW TV account to begin viewing on Xbox One?    [video]   Get NOW TV on Xbox One A quick guide on how to add the NOW TV app to your Xbox O...

Issue with Xbox one app

Somethings not right keeps coming up on my sons Xbox one. i have uninstalled - turned off Xbox to clear cache - reinstalled and still it is happening.  I have reinstalled just on the Xbox and also on the external storage we have for the Xbox - I clea...

NowTV Worst Customer Service EVER!!

I actually don’t know what to do other than cancel my passes at this point. The customer service team is an absolute shambles!!Been having problems with the app on my PS4 since the last update. We only use the PS4 for TV downstairs on our main TV, bu...

Sound cutting in and out

Hello read a few posts about the same thing but no real answers. Certain programs I watch the sound cuts in and out every 30 seconds. Been going on for months and really starting to get annoying now. If now tv don’t sort this out soon or give me a so...

Xbox 50fps

When is 50fps going to be added to the Xbox app? Seems ridiculous in 2020 that this isn’t available considering the BT app puts this to shame with 4K 50fps. 

Not in HD

Watching aberdeen game just now and despite it saying HD in the guide, the channel doesn't say HD after sky sports logo  quality is rubbish and says stream quality 3001What am I doing wrong?

PS5 app problem

pausing or rewinding or fast forwading any content makes it so that it cannot be resumed without first backing off the content and then going back onto it. this wasnt happening at ps5's launch but over the past week or so. i have deleted and reinstal...

PS5 NowTV app video issue

I have been using NowTV via the app on PS5 for the last couple of weeks.  There is definitely a small 'stutter' in the picture every few seconds. Audio is absolutely fine and no lip-sync issues either. Has anyone else noticed this?  I also use the No...

Resolved! NowTV on Playstation 5 PS5

Hello, I recently transferred all my account info, apps and games from my PS4 to my new PS5. Everything went smooth, but when I tried to launch NowTV from the PS5, it said it couldn't be open and gave an error. Can't remember exactly what it said. So...

Streaming on Xbox one

Cancelled my plan because I am fed up of the poor service. NOW TV does not work streaming through consoles and I am tired at looking at your poorly trained technical staff who reply to every single user with the same noddy reply, check dns settings o...

Zoomed in picture

Hi. So I'm watching the amazing world of gumball and some of the episodes are zoomed in to the top left quarter of the screen. It isn't even all of them but a good majority. No idea how to fix it and i have only just bought this so I don't want to ge...