07-05-2022 10:46 - edited 07-05-2022 10:47
As it says in the title.
No VPN, no firewall, it worked yesterday before the update, all other video playing apps seem to work. I've deleted it, reinstalled it, cleared cache, checked for updates for the app. I just get this error code;
VSF:SDK.PLAYER_ERROR.PLAYER_LOAD_ERROR
07-05-2022 15:25
Yeah something is up , probably will be a long “issue “ on the older Xbox’s but works fine on the new … brilliant coincidence.
thanks for your help mate I appreciate it
07-05-2022 16:38
I've just restarted my Xbox one and gone back on to now TV sky sports and thankfully its working now , I spoke to Xbox Cs earlier and they said it was a server issue , hope u are all up and running #luhg
07-05-2022 11:01
Getting the same error message on on now tv app on xbox VSF:SDK.PLAYER_ERROR.PLAYER_LOAD_ERROR
07-05-2022 11:25
Same issue here, the app works on other devices but it's just not on the Xbox.
07-05-2022 11:53
@Anonymous User @Anonymous User @Anonymous User
Try unplugging the router?
Otherwise you’ll need to report the issue with NOW directly. Staff seldom monitor and post on the forum as it’s primarily used by customers.
Live chat by clicking “chat online” within the green box and not “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
Or email support with pictures etc, address for support in the below picture.
07-05-2022 13:35 - edited 07-05-2022 13:42
Reading the Tweets over on NOW Twitter it seems they are aware of it and in the process of fixing it (no idea of the time frame because i don't work for NOW).
07-05-2022 14:20
Latest Tweet i have seen over on NOW Twitter.