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merrilees66
Mentor

Xbox one stream quality poor

I know this has been posted before but im hoping the more it gets mentioned the more now tv will do to deal with the issue.

 

I was using a now tv smart box for entertainment and the picture quality was faultless all the time so i know my broadband speed is ample enough to get a good quality stream. I have recently upgraded to an xbox one and was quite annoyed when i found the picture quality took a minute or two to stabalise and is then intermitantly fuzzy from time to time. It hasnt proved to be a huge issue but its just quite annoying habing such an expensive and comprehensive device that has issues like this. 

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6 Replies
SeeMoreDigital
Legend 5
Legend 5

Re: Xbox one stream quality poor

Hi @merrilees66,

 

How is your Xbox One connected to the internet. Is it via a hard-wired or wireless (WiFi) ethernet connection?

 

 

Cheers

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merrilees66
Mentor

Re: Xbox one stream quality poor

Hi, its connected via wifi the same as my now tv smart box was and i never had the problem with that, the xbox is even in the same location as my smart box was.

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caseyb1993
Legend 5
Legend 5

Re: Xbox one stream quality poor

@merrilees66 Have you tried uninstalling and reinstalling the app? 🙂
I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
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merrilees66
Mentor

Re: Xbox one stream quality poor

I haven't but I can't really see how this helps surely I'm just reinstalling the same coded app as before?
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caseyb1993
Legend 5
Legend 5

Re: Xbox one stream quality poor

@merrilees66 You'd be surprised. Alot of the time, if resolves any issues. 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
merrilees66
Mentor

Re: Xbox one stream quality poor

I'll give it a try and see how it goes, many thanks
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