10-03-2018 23:04
Solved! Go to Solution.
10-03-2018 23:12
Hi @Anonymous User
This is a bit of a long shot, but have you tried disabling the smart setup on your BT Router ?
I had a problem with my Chromecast using NowTv and the smart setup feature on my BT router was the cause.
10-03-2018 23:24
10-03-2018 23:31
Hi @Anonymous User
I don't own an Xbox, but i have just looked on the xbox one section of the forum and there seems to be a few threads and posts about error 4, so maybe it's not related to your new BT Router ?
Perhaps nowtv live chat might be your best option ?
If you want to contact live chat, open the link page below and click on the drop down arrow below Anything else to reveal the live chat button.
Sorry i couldn't be of any help.
10-03-2018 23:20
Hi @Anonymous User
Nope your broadband and other internet connected devices will still be fine.
I doubt the smart setup feature on the BT Router is the cause of your problem, but it's worth trying anyway.
If that fails maybe try powering off the BT Router for 15 to 20 minutes to see if that makes any difference.
10-03-2018 23:12
Hi @Anonymous User
This is a bit of a long shot, but have you tried disabling the smart setup on your BT Router ?
I had a problem with my Chromecast using NowTv and the smart setup feature on my BT router was the cause.