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Anonymous User
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Xbox 1 - give it a moment, or check nowtv.com/status

Hi I've had this message keep coming up for the last week. It won't log in at all.
I deleted then reinstalled the app but still doing the same. Any advice?
Thanks Deb
3 REPLIES 3
Anonymous User
Not applicable

Same issue- and how do I get a refund for the orders I made
Anonymous User
Not applicable

Hi @Anonymous User,

 

Sorry for the late reply and for the problems you've experienced.

 

If you're still experiencing this issue, please delete the NOW TV app, then reinstall it and try NOW TV again.

 

Hope that helps.

 

Thanks,

 

Rich

The NOW TV Team

commanda6
Legend 5
Legend 5

Hi @Anonymous User

 

I've moved this topic to the Xbox one board Smiley Happy


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.