02-11-2017 20:56
05-11-2017 19:07
I'm seeing this too. Already tried uninstalling, cold booting etc.
Problem is is either with the latest dashboard update that happened a few days ago or with the last now tv app update which I think also happened a few days ago.
So either way it's a problem that only Sky or Microsoft can fix.
04-11-2017 11:44
03-11-2017 21:14
I'm experiencing the same problems with alternating picture on XBox One. Was working fine until 2 days ago. Any ideas how to solve this?
02-11-2017 21:09
Hello @Anonymous User 🙂
Have you tried the usual uninstall and reinstall or resetting your router? 🙂
02-11-2017 21:18
@Anonymous User
I found this guide article linked below in the help centre, it refers to an Xbox 360, not sure if it's relevant to an Xbox One though the symptoms sound similar (never used an Xbox so not sure if the solutions in the guide works on an Xbox One ) ?
https://help.nowtv.com/article/washed-out-colours-xbox-360
02-11-2017 21:30
@Anonymous User
Reading your post again, i am not sure that the help article i linked is going to work where you say the picture is washed out temporary for a short period, where the guide article for the Xbox 360 seems to resolve a permanent washed out picture.
Like i said i am not familiar with the Xbox's, where the only other thing that i would suggest is maybe try a fresh install of the NowTV App onto your Xbox One.
Hopefully Xbox One owners will come to your aid.