26-01-2016 20:25
16-10-2018 16:46
I have the app on my PS4, it won’t let me sign in. Just keeps saying ‘unable to load sign in, please try again later’. I have restarted the PS4, the router, deleted and reinstalled the app, checking I’m in the uk and don’t use any vpn.
02-02-2017 12:17
08-01-2017 9:01
08-01-2017 10:29
@Anonymous User wrote:
I'm having the same problem. Can you please email me the steps as well. Thankyou
@Anonymous User
Hi
What error are you getting when trying to sign in and have you been able to sign in previously
Thanks
Aaron
18-03-2016 15:34
20-03-2016 19:53
Hi @Anonymous User,
Can you tell us what the message says? also are you within the UK? also ensure your PS4 is set to the UK and you odn't use anything to watch content outside the UK like a VPN.
Thanks
Simon
NOW TV Team
17-02-2016 3:09
19-02-2016 10:29
Hi @Anonymous User,
Sorry to hear that you're having issues with your PS4.
Can you please let us know what issues you are having on your PS4, do you receive an exact error message?
Do you experience this issue on any other device?
Please let us know so we can look into this further for you.
Thanks,
Karl
NOW TV Team
19-02-2016 22:43
somethings not right - give it a moment is the error message I recieve on my ps4. I tried deleting the app and rebuilding my database, but I get the same error message.
It works fine on my pc, just issues with my ps4 app.
Thank you,
Tommy