11-10-2014 23:54
10-11-2015 16:59
Hi @Anonymous User
Very sorry you're having issues with the PS app. As mentioned above it is being looked into for improvements but you should still be able to play out so apologies if this is not the case at the moment.
Can you try deleting the app and then re-installing. Try a wired connection or wireless without any other devices using the wi-fi, whichever is best for your set up. Can you also try clearing the NOW TV game data. Let us know how you get on.
Cheers
Ranj
NOW TV Team
22-11-2015 15:22
Why cant you give a time frame?
The last person who said they couldnt give a time frame said so in August. Its almost Chistmas.
Given the size of your business, this must be nothing short of an emarrassment for all of you.
Why wont someone take responsibility and deliver a timeline for your customers?
20-09-2015 4:45
20-09-2015 4:28
10-08-2015 1:31 - edited 10-08-2015 1:33
Ikr! It's crazy, just been reading this thread coz I have the same issue, exiting the app causes my ps3 to reboot and then I get file system check. NO OTHER APPS DO THIS (IPLAYER, NETFLIX, AMAZON INSTANT, ALL ON THE SAME PS3), IT IS NOT MY INTERNET CONNECTION, IT DOES NOT MAKE A DIFFERENCE WHETHER IT IS WIRED OR WIRELESS FOR THE APP CRASHING MY SYSTEM, DITTO WITH DELETING DATA OR REINSTALLING THE APP. Please reply with something useful, or at least admit your app is not fit for purpose. Could you imagine a PC program that blue screen of deathed your PC every time you closed it, and then the dev kept saying 'well, have your tried WiFi instead of Ethernet?' THE APP IS BROKEN! Some assurance that it is being fixed would be nice rather than these canned robotic useless replies.
13-08-2015 11:40
Hi @Anonymous User and @Anonymous User
We're working on improvements on the app, however at this stage we're unable to offer a timescale.
Birgit
NOW TV Team
08-08-2015 2:08
01-08-2015 19:39
02-08-2015 12:46
Hi @Anonymous User
Thanks for getting in touch. Very sorry you're having issues with the PS3 app. Have you tried a wired connection? Do you have issues with other devices?
Cheers
Ranj
NOW TV Team