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StarkUK
Occasional Poster

Subtitles default on

Since the update a couple of days ago, subtitles are now on by default whenever I start to watch any programme or film and I have to pause to switch them off.

 

How can I restore the settings so that subtitles only appear when I specifically enable them?

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3 Replies
schnapps Legend 5
Legend 5

Re: Subtitles default on

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StarkUK
Occasional Poster

Re: Subtitles default on

That setting is already set to ‘off’, so this does not help. Thanks.

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schnapps Legend 5
Legend 5

Re: Subtitles default on

Hi @StarkUK

I know a few iPhone & iPad owners had a similar issue with subtitles

Where in their device settings that had to toggle on & off the captions button a couple of times to permanently get rid of the subtitles on the NowTV App.

Might be worth a go in the Xbox Caption settings. 

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