24-11-2016 18:32
Just purchased an XBox One S - unable to watch NowTV. Keeps coming up with 'Somethings not right' message.
Tried most of the previous solutions for this reported problem, but nothing working as yet. Any other suggestions?
28-11-2016 20:52
I'm having this trouble with my xbox one, have 'instant-on' setting applied, 25mbps+, no sound bar yet still says something's not right?? any suggestions
29-11-2016 10:27
Do you have the Xbox One Preview Dashboard installed @Anonymous User ?
26-11-2016 16:12
Hi @Anonymous User
Thanks for getting in touch with us. I'm really sorry to hear that you've been having issues with the Xbox One S.
Would you be able to confirm the following?
- Are you connected to a sound system or sound bar?
- Are you running the Low Power Mode?
Please let us know and we'll look into this further.
Thanks
Rob
NOW TV Team
26-11-2016 18:19
Not connected to a sound bar, but am running in low power mode.
28-11-2016 13:45
Hi @Anonymous User
Could you try turning off low power mode and see if that makes any difference ?
Thanks
Andy
28-11-2016 15:39
Tuned off low power mode and now seems ok.
27-11-2016 20:42
I'm having the exact same issue if that's any help, just moved from the original Xbox One to Xbox One S and same error, had been working great/no issues with my original console.
24-11-2016 19:50
@Anonymous User I recommend seeing what live chat say 🙂
http://help.nowtv.com/article/Oops-something-went-wrong-Xbox
Click the link and then the green contact us button at the bottom. On the following page, select "live chat". Best on a PC/Mac. 🙂