07-03-2022 18:37
My sky news HD channel has not been working for a few days, I have Now TV on my Amazon fire stick and Xbox one and neither work.
frustrating as this is the only news channel that Now TV offers and I cannot access normal TV channels.
spoke with webchat and they said it is a known issue but can’t see any posts in the community?
15-03-2022 10:24
@Anonymous User
Send an email to customer support, address is in my signature below. There seems to be issues with Sky News across multiple devices.
11-03-2022 21:50
There has been known issues with the Sky News app.
You are best to use the NOW app and watch via the entertainment section which you can watch.
Report the fault via email/live chat. Both methods are in my signature below.
11-03-2022 22:11
Its the sky news channel inside the now TV app that us not working as you don't get a sky news app on xbox.
12-03-2022 10:05
Sane for me since beginning of march channel just spins as if loading works on on now tv stick but i use xbox one app in main room
Have had to revert to bbc news on iplayer meantime
12-03-2022 15:52
If this is an Xbox problem have you tried looking to Microsoft community forums for help?
13-03-2022 10:06
Been on xbox they say its a nowtv issues as they have no control of inside and app.
07-03-2022 19:31
Thanks @schnapps @will give the app a go on the fire stick!
Hopefully they’ll fix the issue soon.