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Ps4w
Occasional Poster

Ps4 buffering

I have virgin 200meg all other streaming services work with no buffering.when it comes to now tv through the ps4 however it is unusable are we getting a refund as the service is not fit for purpose
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6 Replies
NOW TV Team Nadine-K
NOW TV Team

Re: Ps4 buffering


@Ps4w wrote:
I have virgin 200meg all other streaming services work with no buffering.when it comes to now tv through the ps4 however it is unusable are we getting a refund as the service is not fit for purpose

@Ps4w

 

Hi there, welcome to the fourm

 

We wouldnt be able to promise a refund over the fourm, have you tried different troubleshooting steps? for example using an ethernet cable directly to the hub and Ps4? 

 

Thanks Nowtv. 

Thanks
Nadine-K
The Now TV Team Smiley Happy
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Ps4w
Occasional Poster

Re: Ps4 buffering

Tried all of the recomendations now tv have suggested with no success.please also note no other streaming services suffer these prolonged and constant buffering problems on the ps4 other than now tv 
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majesticasfk
First Poster

Re: Ps4 buffering

I also have this issue, I'm getting 80MB down through PS4 ethernet yet it buffers every few minutes.

Other streaming services are running flawlessly in true high definition.

I've tried all the suggestions last given to me by nowtv support, a few months ago it was working fine...

Chromecast is working, please fix your ps4 app!!

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Rg001c7345
Contributor 1

Re: Ps4 buffering

My PS4 buffering issues seems to be isolated to Ray Donavan S3E1. Anyone experiencing this?

 

Cheers

 

Richard.

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jeremygc
Occasional Poster

Re: Ps4 buffering

Exactly the same issue here. We have 200Mb Virgin broadband.

 

ALL other streaming services work correctly but NowTV keep buffering every few minutes only on the PS4 app.

 

NowTV works correctly if viewed on our Mac desktop or an iPad.

 

Please can the NowTV team fix the PS4 app and soon?

Rg001c7345
Contributor 1

Re: Ps4 buffering

Yep - buffering on my high speed connection again.

I can stream in 4K on Netflix without issue.

:-(
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