29-09-2018 10:45
Recently been experiencing subtitles on movies but fine on all our other passes we have but it’s starting to drive my kids mad every time they choose a film it has subtitles anyone know how to solve this issue
Solved! Go to Solution.
29-09-2018 13:58
Hi @Anonymous User
I don't own a PS4, but when watching a movie showing subtitles, press either the pause button or info button on your PS4 controller and the movie info bar should appear on screen and there should be a bubble speech icon which you can disable.
Should the subtitles keep appearing on other movie titles automatically, then perhaps go into your PS4 menu settings and toggle the caption button on & off a couple of times to see if that permanently removes the subtitles on screen.
Instructions how to open the Captions settings on a PS4.
To display closed captions, press the OPTIONS button during content playback, and then select (Control Panel) > (Closed Captions).
29-09-2018 13:58
Hi @Anonymous User
I don't own a PS4, but when watching a movie showing subtitles, press either the pause button or info button on your PS4 controller and the movie info bar should appear on screen and there should be a bubble speech icon which you can disable.
Should the subtitles keep appearing on other movie titles automatically, then perhaps go into your PS4 menu settings and toggle the caption button on & off a couple of times to see if that permanently removes the subtitles on screen.
Instructions how to open the Captions settings on a PS4.
To display closed captions, press the OPTIONS button during content playback, and then select (Control Panel) > (Closed Captions).