18-05-2016 13:44
Hello,
On PS4 I am unable to search for titles. I get the message "Oops! Search isn't working at the moment". I am still able to play movies from the home screen, it just doesn't allow me to search for anything. I am still able to search for titles on the computer, just not on PS4 - it suddenly stopped working yesterday. I didn't play around with settings or anything like that.
I have tried:
1) Logging out and in
2) Deleting the app and reinstalling it
None of these have worked. The PS4 is under a year old and is working absolutely fine.
Any ideas?
19-05-2016 12:25
Hi @Anonymous User,
Thanks for posting.
It sounds like perhaps the app is corrupted I'll send you an email regarding fixing a corrupted install with some troubleshooting.
Thanks
Simon
NOW TV Team