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Anonymous User
Not applicable

PS4: "Oops! Search isn't working at the moment."

Hello,

 

On PS4 I am unable to search for titles. I get the message "Oops! Search isn't working at the moment". I am still able to play movies from the home screen, it just doesn't allow me to search for anything. I am still able to search for titles on the computer, just not on PS4 - it suddenly stopped working yesterday. I didn't play around with settings or anything like that. 

 

I have tried:

1) Logging out and in

2) Deleting the app and reinstalling it

 

None of these have worked. The PS4 is under a year old and is working absolutely fine.

 

Any ideas?

1 REPLY 1
Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

Thanks for posting.

 

It sounds like perhaps the app is corrupted I'll send you an email regarding fixing a corrupted install with some troubleshooting.

 

Thanks

 

Simon

NOW TV Team