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DEVONPRINCESS
Scholar

PS4 cannot connect

The now tv app on my PS4 says it won’t connect and to try again later. I just get a black screen. 

15 REPLIES 15
Anonymous User
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Email address
gavs82008
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Legend 5

@Anonymous User 

Should give it a try with your username. Might sound daft but could work?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
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@DEVONPRINCESS  we are getting the same Now tv is not working on the ps4 and its working on other devices i am getting a message on the screen saying sorry there appears the be a problem connecting please try again later i have tried uninstalling the app and its still doing the same thing ??? need help please to solve this ???

schnapps
Legend 5
Legend 5

Hi @DEVONPRINCESS @Anonymous User 

 

This screen shot was taken from the NowTV Twitter Help Page today.

 

youdoodle-2020-06-03T14-32-07Z.jpg

 

Anonymous User
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Thanks its ridiculous
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Seems like it's not only PS4 owners that are effected, where a number of PC owners are also encountering a similar fault.

 

Sounds like NowTV are having a meltdown, though my NowTV box is still streaming fine.