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DEVONPRINCESS
Scholar

PS4 cannot connect

The now tv app on my PS4 says it won’t connect and to try again later. I just get a black screen. 

15 REPLIES 15
Anonymous User
Not applicable

  • They have resolved this issue 
Anonymous User
Not applicable

Hi i can't sign in on my ps4 

gavs82008
Legend 5
Legend 5

@Anonymous User 

What do you mean you can’t sign in?

 

Are you launching the app and only seeing promotion for NOW with a QR code to scan?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
I can play now tv on my smart phone and i have the app on ps4 as well but
won't let me sign in for some reason
gavs82008
Legend 5
Legend 5

@Anonymous User 

Can you explain what you mean by you can’t sign in?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
I put on my email then password but when click sign in it keep loading
until freeze
gavs82008
Legend 5
Legend 5

@Anonymous User 

Are you able to delete and reinstall the app?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

I tried but still same not working on ps4

gavs82008
Legend 5
Legend 5

@Anonymous User 

Are you using your email address or username? Aka “Ravish”

 

With my account I can use either my email address or username of gavs82008.

FYI that I do not work for NOW, just a NOW customer trying to help