25-04-2018 1:04
I know there are other posts about this, but I can't find a solution that works for me.
My PS4 app has, in the last two days, stopped working usefully. I can open it and browse the content, and I can stream the adverts that show when I select a programme to watch. However, when I get to the selected show, I may get a few seconds of play, but then the coloured balls appear to stay. It's very frustrating. Sometimes it might play another few seconds after a few minutes, but that's not useable.
As so many other users have described, my wifi signal is strong, with good speeds. Other streaming apps, including Netflix, BBC iPlayer, etc, all work fine. My Now TV apps on PS3 and Macbook also work fine. I deduce, therefore, that it is not my account, the PS4, or my broadband that are at fault, but the PS4 app.
I've tried deleting and reinstalled the app and the data; I've rebuilt the database. Nothing has worked. It's been working fine right up until the last couple of days,
Any ideas gratefully received.
01-06-2018 21:05
Same issue for me, started recently and like the other posters I've tried the various suggested fixes to no avail. Other apps, internet speed etc. all fine. Also the app runs fine on my tablet, it's only the Ps4 app that's bugged.
PS4 software version: 5.55
Now TV version: 2.06
03-06-2018 15:48
01-06-2018 12:34
did you ever get this looked into @Karl-F?
26-04-2018 21:07
Thanks. It's 2.06, and I'm running the 5.53-01 system software.