01-02-2019 22:21
The app is suddenly not working on either of my Xbox ones. There's no error screen, it just freezes and does nothing. I tried uninstalling and redownloading but it now won't download again. What's going on?! I now have no way to watch what I'm paying for.
02-02-2019 8:56
Same here. . Reset router and checked for app updates... but the app just gets stuck with the black screen and white nowtv logo
02-02-2019 10:28
I am having the same issue too. Absolute joke. Paying £33 a month for Tele and I'm not able to watch it.
02-02-2019 11:06
The lack of urgency from Now Tv to this issue is disgusting, i'm sure they're aware of this but they are saying nothing, they have a week to sort this out or i'm cancelling my subscription
02-02-2019 12:06
This is a issue on the xbox please change your dns to 1.1.1.1. And do the same with your secondary dns in your network settings ive done mine about a hour ago.
04-02-2019 13:45
Yes it worked after putting in 1.1.1.1
03-02-2019 21:11
Just want say thanks was getting frustrated with the app on Xbox one s but done the DNS change and working great thanks
03-02-2019 21:08
Thanks sooooo much this has worked for me 😊
02-02-2019 15:42 - edited 02-02-2019 15:43
Thanks for this post tried changed dns and working fine now
02-02-2019 16:17
Doesn't work for me, changed DNS to what has been said on here, just says installation has stopped, won't download..hmmm..
02-02-2019 17:45
Same for me - tried switchin primary and secondary DNS to 1.1.1.1 and hasn't made any difference; still can't reinstall app.
Can I ask - for those of you with a working NowTV app - are you on IPv6 or IPv4?
I'm on v4, wondering if enabling v6 might fix ...