It's Christmas day and Now TV is down (Plymouth). NOT happy!!
Unfortunately Gavs
A lot of people, mostly newbies, expect forum members and the Now TV team (when they pop in) to have mind reading abilities or distant seeing, that's why their cries for help contain so little detail.
Of course, I am being facetious and, as such, I usually stay away from posts with very little to no information about the problem the writer is having. I just find it becomes very difficult to get the information needed to help the user to solve their problem, so I tend to ignore them.
However, if the user puts some thought into explaining their problem, or at least try to, then that user is worth helping.
Gavs, you may not agree with my personal forum policy but it has served me very well over the years and has helped to prevent conflicts (making fun of the writer).
UK Bob
Fundamentally
Not keeping their word -
I was promised something, I need to be vague. I have several transcripts proving this. I have even a certificate.
And today they decided to tell me that they had me cut me off by 10 years. I have so little in life and I am human - I m not going to write on these forums or ANYWHERE that LIFE IS PERFECT when it isn't. Its impossibly hard even when its going well.
And the older you get the more you realise this.
The smallest acts of kindness can save someone on Christmas
The smallest acts of cruelty can destroy them.
Thats all I have to say. I dont think Im being in appropriate - male suicide is the most common form of death in the UK. SO WE NEED TO TALK.
These coprations get to run over small people and people companies.
We loose what kept us human and humane.
Sometimes I cant take it - sure this rant is not the place
but I ve had so much personal loss this year
One little kindness would have meant the universe to me.
Considering I was honest, I am dismayed that I have spent the ENTIRE day talking to NOWTV to prove Im telling the truth.
If Humanity doesnt get its act together - COVID WILL WIPE US OUT
Thats the POINT.
@sphrah
So the fact your talking about “being cut off” sounds like broadband?
We would like to help you on the forum, but you not stating which part of the Now TV service isn’t helping us. All us fellow customers can do is point you in the direction of complaints procedures.
If it is indeed relating to broadband, best to call the broadband team to speak with someone and they will hopefully be able to sort it out.
The 0800 free from number is on the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
No but Im sure someone will be able to help you out with your problem?
@sphrah
So all your doing is ignoring attempted assistance from other customers.
Like I said, other forum users are trying to help. We can’t help if you provide only rants.
All rants will get you is just viewed by other customers. No staff from Now TV will see these posts as they seldomly monitor the forum.