30-01-2019 22:00
My Xbox one wouldn't load now TV but other apps worked fine.
I deleted to re install and now the installation won't even try to start. I have hard reset my Xbox and network. I have installed other similar apps fine. But still no luck with now TV. Any suggestions?
03-02-2019 8:33
Try Manually updating your DNS settings. Just applied the ones below and I'm back up and r.unning.
Xbox One:
04-02-2019 12:02
@Anonymous User wrote:
Try Manually updating your DNS settings. Just applied the ones below and I'm back up and r.unning.
Xbox One:
- From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings.)
- From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220"
Bang on the money
03-02-2019 18:07
Thank you so much! DNS reset worked immediately!
03-02-2019 15:53
worked a treat with dns setting many thanks guys n gals your blooming amazing#
03-02-2019 15:36
I’ve just tried this and it’s fixed the issue. Spot on mate.
02-02-2019 19:06
I have the same issue. Did a hard reset on my Xone deleted the app tried to reinstall and nothing. I now cannot view it at all it's been 3 days now. This is disgusting that nothing is being done..
02-02-2019 21:29
Thank you so much. After days offline I found this and the fix worked. NowTV dreadful customer service, hard to recommend you.
02-02-2019 18:48
I have had the same issue too, reading on the Xbox forums it seems the app was updated on 31st Jan and since then loads of accounts have been unaccesable on Xbox one. I have a now TV box which works fine but the Xbox app wouldnt load so I uninstalled and now can't install it again.
03-02-2019 16:25
Read back on prev page for fix