Having the exact same problem. Also took time off work to watch the test match. Hasn’t been working for 3 days! Need a fix now!
Me too. Day four of no access and you cannot get answer out of now tv or Xbox. It is a disgrace. 😡😡
Have you been able to get in touch with anyone. I cannot even get to a chat button. They make it difficult on purpose. For such a big company they are useless and their customer service sucks
Mine isnt working either. Just tried to go on Live Chat and it just cut off. Disgraceful!! Need to watch Arsenal/Man City tomorrow!! Very vexxed!!
Just spoke to someone on Live Chat, could easily have been a robot though. They said they are aware of the problem and someone would get back to me in 72 hours! No explanation!! Not good enough!
I found a fix as its on the xbox side you need to change your dns settings to 1.1.1.1. And the same with the secondary dns. I done it and it worked right away
Thanks so much also sorted now. What a fix. No thanks to Xbox or now tv. They are useless. Seriously
Thanks for that suggestion. I’ve done it and it’s worked. It’s a shame NowTV leave customers to figure this out for themselves with no technical help. Please improve your customer service
Thanks, the DNS change to 1.1.1.1 worked for me too!
No thanks to NOW TV, sort it out guys!