Now TV wouldn't load on Xbox one so I delete to re install and now it won't install

[Xboxuser2]

Having the exact same problem. Also took time off work to watch the test match. Hasn’t been working for 3 days! Need a fix now!

[Lolobelle]

Me too. Day four of no access and you cannot get answer out of now tv or Xbox. It is a disgrace. 😡😡

[Lolobelle]

Have you been able to get in touch with anyone. I cannot even get to a chat button. They make it difficult on purpose. For such a big company they are useless and their customer service sucks 

[Sasha5]

Mine isnt working either. Just tried to go on Live Chat and it just cut off. Disgraceful!! Need to watch Arsenal/Man City tomorrow!! Very vexxed!! 

[Sasha5]

Just spoke to someone on Live Chat, could easily have been a robot though. They said they are aware of the problem and someone would get back to me in 72 hours! No explanation!! Not good enough! 

[Dude36]

I found a fix as its on the xbox side you need to change your dns settings to 1.1.1.1. And the same with the secondary dns. I done it and it worked right away

[Tjholmes]

Cheers dude, this worked for me.

[Lolobelle]

Thanks so much also sorted now. What a fix. No thanks to Xbox or now tv. They are useless. Seriously 

[Oculo]

Thanks for that suggestion. I’ve done it and it’s  worked. It’s a shame NowTV leave customers to figure this out for themselves with no technical help. Please improve your customer service

[davidjwest]

Thanks, the DNS change to 1.1.1.1 worked for me too!

No thanks to NOW TV, sort it out guys!