Have you been able to get in touch with anyone. I cannot even get to a chat button. They make it difficult on purpose. For such a big company they are useless and their customer service sucks
Just spoke to someone on Live Chat, could easily have been a robot though. They said they are aware of the problem and someone would get back to me in 72 hours! No explanation!! Not good enough!
Thanks for that suggestion. I’ve done it and it’s worked. It’s a shame NowTV leave customers to figure this out for themselves with no technical help. Please improve your customer service