30-01-2019 22:00
My Xbox one wouldn't load now TV but other apps worked fine.
I deleted to re install and now the installation won't even try to start. I have hard reset my Xbox and network. I have installed other similar apps fine. But still no luck with now TV. Any suggestions?
31-01-2019 20:20
I get the same issue too. Works fine on PC but wouldn't load on Xbox so uninstalled and now it won't reinstall (other apps do and run fine)
31-01-2019 20:39
Getting Error 80072F8F if that helps at all.
31-01-2019 23:04
I cannot access any of the Now TV channels - movies, boxsets, sport on Xbox One
Black screen with NowTV logo only.
Uninstalled app, tryed to re-install and just get error message.
30-01-2019 22:40
Same here!!! My partner messed in the settings and completely removed it, now it looks like it’s installing but I don’t know, i’ve tried hard resetting the Xbox, draining it of power, disconnecting the internet etc but nothing, maybe you guys could try? I don’t know what he clicked on I was too busy trying to be techy...... wait it keeps coming up with installation stopped, HELPPPPP
30-01-2019 22:41
Same installation keeps stopping. So annoying
30-01-2019 22:22
30-01-2019 22:20
Also experiencing the same problem, tried contacting an advisor through live chat but got disconnected and unable to access live chat again since
30-01-2019 23:01
I’ve got exactly the same problem and have had all day. I’ve cleared cache on Xbox, have reset router and have uninstalled nowtv and now just get installation stopped when I try to reinstall.
I tried to speak to someone on love chat and gave them all my details only for it to disconnect before they could provide any advice/answer which sounds a bit like what happened to you...
30-01-2019 23:41 - edited 30-01-2019 23:42
I take it no one from Sky is monitoring this forum, I have removed it from my Xbox and cleared my cache etc and now it won’t reinstall. Everything else works perfectly fine
Any other suggestions or just wait?