29-09-2021 18:09
Hi I watch now on Xbox and I stopped watching for a while when I got a new entertainment pack my watchlist has totally disappeared any ideas? I have deleted the all signed out and back in thanks
29-09-2021 19:38
29-09-2021 20:22
Hi @Anonymous User
Sometimes if there is no Watchlist showing across all your different playback platforms if could be an Account issue problem.
Because it only seems to be happening on the Xbox, then it must be Xbox One related with the NOW App (i haven't noticed nobody else on the forum or over on NOW Twitter report it recently with regards to Xbox One, only a few reports about Samsung Smart TV's with the inbuilt native NOW App).
I am guessing you have tried adding some new content under MY TV on your iPad to see if the new content also ports across to your Xbox One's.
I am assuming your Continue Watching grid row is still showing on your Xbox's ?
You could try a reboot on your Xbox and Router but i doubt that will make a difference if your Girlfriend Xbox is in a different property.
Your best bet might be getting in touch with NOW live chat by clicking on the green chat online button from this link page below.
https://help.nowtv.com/article/how-to-submit-a-complaint
29-09-2021 18:21
@Anonymous User
Have a nosy at this thread which details another thread about the issue.