12-03-2017 11:04
17-11-2018 4:03
Can't believe they have still not fixed this, this service is just a disgrace! Been with Netflix for a year and not once have i had an issue, i try NowTV once a year and its never ever worked properly, I always end up watching the movie elswhelse and just deleting the app.. Just now went to watch Aliens, instantly spotted the picture judder... Turned it off and deleted the app. Watched it on a website and the picture and audio was much better... Its laughable how bad NowTV is, why they get allowed to put good movies on this service i will never know.. Oh and audio is still Stereo hahaha seriously?
24-03-2017 10:04
24-03-2017 13:33
Yes I agree. The problem is this. The ps4 outputs at 60hz, now tv outputs at 50Hz. Other app makers have obviously made a ps4 compatible app to compensate for this. Nowtv have chosen to blame the ps4 instead. So nowtv should either alter the app on ps4 so it works or remove it from the PlayStation store as its incompatible with the device. The reality is they'll do nether and continue to do nothing.
25-03-2017 18:13
I would think it is in NOW TV's interest to get this issue sorted as may lose subscribers if they don't. They must appreciate that it is not just an isolated issue with a couple of PS4 users.
NOW TV must look at this seriously and produce an updated app for PS4. They should also ask some PS4 users to trial any future update before it is released onto the PlayStation Store.
22-03-2017 9:02
22-03-2017 9:06
@Anonymous User wrote:
I am using a Sony TV connected to a PS4.
When your playing NOW TV content and press, which ever button you have to press on the TV's remote control to reveal the 'input frequency' (on my Panasonic it the 'info button),. What reading is given?
22-03-2017 11:11 - edited 22-03-2017 11:12
It's actually reasonably easy to show the fault is with the ps4 app and not the tv. If i play now tv via Chromecast with the exact same settings (same input, HDMI 3, same picture settings with all processing turned off) then now tv works great with no motion judder and no frame drops) If the exact same input and settings are used for the now tv ps4 app that's when the juddering happens.
And, as mentioned before all other media and video pps play fine on the Ps4.
I also have a Sony tv btw but the fact that the tv will stream fine from Chromecast surely proved this is the fault of the Ps4 now tv app.
Also, Sony tv's don't show the info you're asking for when pressing the info button. They don't give any reading for apps. But as I've found now tv works via Chromecast then that line of investigation seems irrelevant anyway.
23-03-2017 11:46
Is that the end of nowtv's help on this? Have you acknowledged tha it's clear that the fault is with the app and is there a fix planned? Thanks very much.
23-03-2017 15:51
@Anonymous User wrote:Is that the end of nowtv's help on this? Have you acknowledged tha it's clear that the fault is with the app and is there a fix planned? Thanks very much.
How the video output of your PS4 and your monitor is set-up will make 'all the difference' when viewing any NOW TV service content. As it all runs at 25fps/50Hz...