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Anonymous User
Not applicable

New App Not Playing At Fullscreen

Just started using the new app for the first time after purchasing a movie pass. When playing movies they no longer fill the screen but instead only occupy about two thirds of it. I don't see any way to rectify this. I had no issue with the previous app.

 

This spoils viewing for me and hope it can be fixed otherwise I feel I just wasted my money.

 

Can anybody help me with is?

3 REPLIES 3
Anonymous User
Not applicable

@Anonymous User are you sure the movies are supposed to fill the screen? Most are 2.35:1 format which is wider than widescreens and so leave you with letterboxing.

Anonymous User
Not applicable

Well, perhaps not entirely fullscreen but close to it. Now it's much smaller in height and slightly squeezed.

Anonymous User
Not applicable

OK. Solved the problem by changing the viewing mode on my TV.