21-07-2016 14:03
21-12-2016 10:53
05-01-2017 9:43
This has been an ongoing issue for some time. Live TV (oddly) seems better but the picture quality for catch up on both the Now TV app and the Sky app on PS4 is shocking...
02-11-2016 13:29
05-11-2016 16:26
Hi @Anonymous User
Sorry to hear that. Do you get this sam issue when using other apps? Also, are you able to change the picture settings for that particular HDMI channel on your TV? This may help make the picture clearer. Let us know if that helps.
Thanks
Bisa
NOW TV Team
01-11-2016 19:04
02-11-2016 13:08
Hi @Anonymous User@Anonymous User
Sorry to hear that your having issues with the picture quality.
The message regarding "Stream Quality 0" doesn't have any effect on the steam quality, That's just a bug that is being looked into.
When you were watching the programs was this via the live streams or via the OnDemand Catch Up section ?
Thanks
Andy
29-10-2016 17:49
05-10-2016 6:08
10-10-2016 16:03
Hi @Anonymous User
Thanks for getting in touch with us. I'm sorry to hear you've been having issues.
Could you run a quick speed test for me and let me know the results?
Thanks
Rob
NOW TV Team