29-12-2016 21:21
Hello,
After a lengthly search on here and with a very frustrated teenager we are having trouble finding the NOW TV app on the PS4.
We had the 3 month free trial that came with the Playstation. I have created an account, applied the voucher code and we're good to go. I then followed the steps to download the app (go to TV/Video & download) but it's not there and isn't in the PS store either. I have checked our location settings and they are set to UK and English. I'm at a complete loss and am rather frustrated at this point. Can anyone advise me on what to do here please?
Many thanks, in advance....
15-12-2017 23:58
02-01-2017 19:37
02-01-2017 20:08
Hey @Anonymous User 🙂
Is your PlayStation set to the UK and are you using any VPN's?
03-01-2017 21:54
04-01-2017 10:55
@Anonymous User wrote:
I have a uk ps4 and a uk psn account (I checked and the uk flag is next to
my username). I was able to find and download the BBC iplayer app from the
Playstation store but no others and no Now tv.
@Anonymous User
Hi
Could you check is your playstation account is not set to under the age of 18 as this can sometimes cause issues downloading apps
Thanks
Aaron
02-01-2017 17:17 - edited 02-01-2017 17:18
@Anonymous User wrote:
Hello,
After a lengthly search on here and with a very frustrated teenager we are having trouble finding the NOW TV app on the PS4.
We had the 3 month free trial that came with the Playstation. I have created an account, applied the voucher code and we're good to go. I then followed the steps to download the app (go to TV/Video & download) but it's not there and isn't in the PS store either. I have checked our location settings and they are set to UK and English. I'm at a complete loss and am rather frustrated at this point. Can anyone advise me on what to do here please?
Many thanks, in advance....
@Anonymous User
Hi
Welcome to the forum
On the homescreen when you go to the TV & Video section you should be able to download our app from there
Thanks
Aaron