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Anonymous User
Not applicable

‎09-09-2018 20:20

Error code 1006

Whenever I try to watch season 1 episode 5 of The Good Doctor, I get this error code (trouble obtaining licence error 1006). Only happening on this one episode, for now I have skipped it but would ideally like to watch it, so if the issue could be sorted, or if someone could tell me why the error is occuring that would be great. Seems to be a common console problem but I'm having the issue on the TV App and on my laptop. 

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2 REPLIES 2
Anonymous User
Not applicable

‎14-06-2019 10:12

Can't watch or download movies ECT to watch off line. lenovo ideapad 330
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RoyB
Legend

‎14-06-2019 16:16

In response to Anonymous User's comment

@Anonymous User 

 

You can’t download to a PC or laptop, only to a tablet or phone.

 

If you can’t watch on a laptop, and you are using the browser/player method then:

try a different browser

or if you are on Windows 10, type Microsoft Store into the window bottom left on your desktop, press Enter, and then try the Now TV (two words) app which you can search for in there.

 

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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