Error 6003

[Anonymous User]

Every time I try to watch anything on now tv its comes up with error 6003 so I went on manage my devices and I still have an empty slot...

[Anonymous User]

Hi @Anonymous User

I'll get this looked into for you and email you shortly.

Birgit

NOW TV Team

[Anonymous User]

I've had trouble watching on my surface app so i uninstalled and went to watch and also taken my phone off so now i can't add my surface or my phone. do i have to wait until the end of the month and how many can you add in one month?

[Anonymous User]

I registered 1 device. Today. I then set up my box in another room and it said no, I can't use the box I paid for. I checked my account and there's 3 available slots. Apparently from what I can see I can only add 1 device per month???? So my son can watch TV. But I cant for a month. Even though I'm paying for the service??? That's known as a con where I'm from.

[Anonymous User]

Hi @Anonymous User ,

Thanks for your post. 

I am sorry to hear that you are recieving issues with your NOW TV account.

Please look out for an email from me shortly, so that I can get this issue resolved for you.

Thanks,

Seema

NOW TV Team

[Anonymous User]

@Anonymous User if your account is brand new then that shouldn't happen. However if you've used one you had in the past, say through an offer with the movie pass last year but deleted the devices these will count to the 4.

But as I said before, speak to Live Chat, they are pretty friendly and useful.

[Anonymous User]

@Anonymous User whilst you can have 4 devices, once you've reached this limit you can only make one change per month. The quickest method to get sorted right now is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).

[Anonymous User]

I am currently having error 6003 issues. I managed to wipe all my devices and now it won't play on any of my to boxes until the 1st of March which is absurd seeing as I have paid for this. Every time I go o to live chat it tells ,e the page doesn't exist!!

[Anonymous User]

Hi @Anonymous User

Thanks for your post 

I have emailed you regarding this

Thanks

Sue

NOW TV Team

[Anonymous User]

how do i contact the now tv team as iv tried there number 37 times.

[Anonymous User]

@Anonymous User there is no phone number so not sure who you think you have been calling. If you are getting error 6003 just follow the advice in the accepted solution.