cancel
Showing results for 
Search instead for 
Did you mean: 
Stephanie
Newbie

Details

i am logged into my account in my phone but i’m trying to login on my xbox one and it’s saying my email/password is wrong. i have changed it and it’s still not letting me log in?

Labels (1)
0 Thanks
Reply
1 Reply
RoyB
Legend 5
Legend 5

Re: Details

@Stephanie 

 

See if your phone will let you look at your stored account and password details, and double-check you are using these same values on the Xbox.

 

In extremis, change your password on your phone to be what you think it is when trying to log in on the Xbox, and then use that plus your account name/email, which should show up in clear on the phone, to log in to the Xbox.


If my posting answered your question, please click ‘Accept Answer’ on it
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
0 Thanks
Reply