27-04-2014 14:57
Hi, I have just signed up for the trial on my laptop, I have downloaded the ps3 app and when signing in it says my details are incorrect. (2001)
I have tried my username and email address in the username box.
Now do I need Sky to use this? if so then that is why it is not working. could someone clarify.
Thanks
08-07-2015 16:32
Hi @Anonymous User
Sorry for the trouble, glad to hear it's working 🙂
Birgit
NOW TV Team
11-07-2015 20:25
Hi, @Anonymous User, I too am having issues with signing in since yesterday, I believe.
I've managed to sign in on my PS4 using my phone as a hotspot, but when using my LAN connection it just doesn't want to let me in, stating that my details are incorrect with error code 2001. I've quadruple checked my details, even reinstalled the app, but no joy. Can you help?
Thanks,
Jared
11-07-2015 20:36
Hi @Anonymous User
I can indeed!
I'll get this raised with the tech team, once this has been sorted, I'll email you.
Birgit
NOW TV Team
11-07-2015 20:40
@Anonymous User
Thank you very much!
07-07-2015 18:47
Please help, I have experienced a few days of not being able to sign in to now tv and get the error message 2001 login details invalid. I have checked on the computer and can see I am registered and have paid this month, but ps3 does not let me in. I would appreciate your resolving this asap as I am paying for no service at present.Many thanks
08-07-2015 12:43
Hi @Anonymous User
Thanks for your post.
I'll get this sorted 🙂 Please keep an eye on your email inbox for further info.
Birgit
NOW TV Team
08-07-2015 12:50
06-07-2015 11:56
05-07-2015 13:53 - edited 05-07-2015 13:55
02-06-2015 15:04