Birgit, I've tried logging in to my PS3 at least 30 times now and it keeps bringing up the 2001 error. Although I can assure you I checked my details all 30 times I tried logging in and they were definitely correct!! Now from what I've read it looks like you've banned my IP? Don't understand why but fix it ASAP please as it's very frustrating!
I spoke to someone on live chat last night, went through everything I had already tried again, was told it would be sorted and still getting the same error message this morning. Not very good people not being able to use a service they have paid for in advance to be honest!
I'm very sorry that you're still having issues signing in. I can confirm that this has been passed onto our tech team and we hope to have it resolved as quickly as we can.
Apologies for any inconvenience this has caused and hope you can view on an alternative device whilst we work on this. Thank you for your co-operation.
NOW TV Team
the ps3 app is very faulty, alot of other members agree with me. it has on and off days for when it wants to work 😞
i'm just glad the now box itself isn't faulty