27-04-2014 14:57
Hi, I have just signed up for the trial on my laptop, I have downloaded the ps3 app and when signing in it says my details are incorrect. (2001)
I have tried my username and email address in the username box.
Now do I need Sky to use this? if so then that is why it is not working. could someone clarify.
Thanks
26-07-2015 20:44
We're getting the 2001 error too on our PS3 but can log on fine on PC. It was working until this morning.
18-07-2015 22:10
19-07-2015 21:48
Hi @Anonymous User
We're really sorry you've experienced this issue.
We''ll get it sorted on our end and send you an email soon to let you know.
Thanks,
Rich
The NOW TV Team
19-07-2015 22:31
20-07-2015 15:06
Hi @Anonymous User,
I have sent you an email as promised.
You should now be able to sign in again.
Hope that helps.
Thanks,
Rich
The NOW TV Team
26-07-2015 16:29
I am suffering from this same problem (error 2001) on my PS3. The iOS app is also claiming my login details are incorrect, however the same login details enabled me to login to this forum, so I know they are correct and my password has not been reset or changed.
28-07-2015 21:00
29-07-2015 14:52
Hi @Anonymous User
Thank you for getting in touch. Sorry about this but it should be resolved for you now. Let us know if this is not the case.
Cheers
Ranj
NOW TV Team
27-07-2015 16:03
Hi @Anonymous User @Anonymous User
Thank you both for getting in touch. Sorry to hear you'ev had issues trying to view and sign in. I will send you an e-mail as this is account related.
Cheers
Ranj
NOW TV Team
28-07-2015 16:46
Hi,
I'm getting a similar error with the number 10020.