27-04-2014 14:57
Hi, I have just signed up for the trial on my laptop, I have downloaded the ps3 app and when signing in it says my details are incorrect. (2001)
I have tried my username and email address in the username box.
Now do I need Sky to use this? if so then that is why it is not working. could someone clarify.
Thanks
01-06-2015 21:31 - edited 01-06-2015 21:35
Hi @Anonymous User
Is the issue still ongoing?
Birgit
NOW TV Team
01-06-2015 22:15
im having this same issue. error 2001, cannot log in.
02-06-2015 16:53
05-07-2015 4:39
hi i cannot sign in either i just signed up to entertainment after having movies for about 8 months and now wont let me sign in have tryed all steps
05-07-2015 16:43
Hi @Anonymous User
Thank you for getting in touch. Sorry to hear you've had issues signing in. As this is an account related then please keep an eye out on your e-mail.
Cheers
Ranj
NOW TV Team
05-07-2015 20:59
Hi. I'm trying to log into the app on my PS3 and it keeps telling me that my login details are incorrect (error 2001). I am absolutely sure that the details are correct so the problem is on your end. Please advise.
Kate
06-07-2015 11:45
Hi @Anonymous User,
Thanks for letting us know.
We'll get this looked into and hope to send you an update via email as soon as possible.
Sorry for the inconvenience this has caused.
Thanks,
Karl
NOW TV Team
01-05-2015 24:05
30-04-2015 14:30
30-04-2015 14:36
Hi @Anonymous User
Thanks for your post.
No worries, I'll get this looked into for you.
Keep an eye on your email inbox.
Birgit
NOW TV Team