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Anonymous User
Not applicable

Cannot sign in on PS4

I am trying to sign in on my PS4 and it won't let me.
It keeps coming up with "Sorry, your sign in details are incorrect." Even though I know my details are correct. What can I do?
2 REPLIES 2
Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

Thanks for posting.

 

Can we ask if you've tried to reset your password on the website at all? by going to nowtv.com and clicking forgotten password from the login page. We'd also advise avoiding any kind of symbols in your password just stick to letters and numbers.

 

Thanks

 

Simon

NOW TV Team

caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

Does this page help?

 http://help.nowtv.com/article/Incomplete-details-PS3

 

If not, just click the green 'Contact Us' button and click 'Live Chat' for more help 🙂

 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂