31-03-2019 20:15
Trying to sign in to Now TV on my new Samsung TV but says that I am unable and to try later? This seems to be a common problem yet having spoken to a live agent they could not assist. I have done a software update still nothing. PLEASE ASSIST!
31-03-2019 20:25
Bit of a long shot but how many different devices have you already used your now tv account on? If you’re already on 4 then it won’t let you watch it on a fifth - you have to go on to your account, your devices, then remove one before adding the new tv to your list.
01-04-2019 8:34
The limit is 6 now, with three changes allowed per month.
Did you miss the announcement?
But the message @Anonymous User is getting is not the ‘device limit reached’ message,
@Anonymous User how long did you give your TV to settle down before trying the log on? Mine seems to need about three minutes before it has all services truly active.
01-04-2019 8:31
@Anonymous User @Anonymous User
Hi OLR
You probably don't know this but Now TV now allows you to have six devices attached to your account, however the two simultaneous streaming limit still applies.
UK Bob
01-04-2019 14:09
Ah no, I didn’t know that it had changed to 6 devices. Thank you for letting me know!