29-10-2015 17:06
Solved! Go to Solution.
30-10-2015 16:45
Hi @Anonymous User
Thanks for getting in touch, sorry you've had issues. Please try to sign in now. It should work. If you have any issues then let us know.
Cheers
Ranj
NOW TV Team
10-08-2020 21:41
I cannot login into the app on my laptop but I can log on to the website and am logged in on another laptop, so I know my details are correct. My operating system is up to date. Please help as I am getting very frustrated with the 'something went wrong message'. I am paying for a service that I cannot use on all of my devices.
Also, why does the search function only work on the website and not on the app? This makes is very difficult to find shows that I know are there!
29-06-2020 17:08
I’m having the same issue, but only on one older Samsung tv. Iphone, newer TV, and browser all working fine. Can see only 4 devices logged in, and I’m permitted up to 6. Please help. I’m able to download the app from the Samsung store and it runs fine, but I’m getting ‘unable to log in at this time’ when I put in my details
30-04-2020 10:37
Can't login into the app on my laptop, just says go to nowtv/status? Help!?
22-07-2020 11:39
Hi I am having the same issue on my LG smart Tv and on my apple device. 😞
22-07-2020 12:22
@Anonymous User email
customerservices @ nowtv.com (ensuring no spaces)
I've been in the same position recently of being locked out of all devices. It will be escalated to someone who can unlock your account. Don't expect it to happen quickly though as it took me nearly a week to get everything functioning as it should. If they ask you to create a new account, refuse point blank as it leads to the possibility of being double charged.
21-12-2019 7:24
i CANNOT LOG INTO THE APP
22-12-2019 21:53
@Anonymous User @Anonymous User
The iPad app is now fixed.
Update it from the App Store on your iPad.
03-11-2019 22:24
I'm having this same issue - can you help?
29-10-2019 19:41
I cannot log into my NowTV app for a month now, it says my password is incorrect when signing in
I can log into my account via internet fine, and also access my account via other peoples apps - therefore it is correct
I have tried uninstalling the app and reloading, this does nothing
18-04-2019 15:39
Can't login to the app I'm getting crazy can somebody help?