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Advocate

Can't log into my NOW TV account via PS3

Hi is anyone else having problems with logging into their NOW TV account through the PS3. I've had no problems logging in through my laptop or mobile so I know my username and password are fine. It won't let me select the 'my account' bit when I'm trying to log in. Any help would be much appreciated!
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Legend 5
Legend 5

Re: Can't log into my NOW TV account via PS3

@Nicki25 Hello, have you tried uninstalling and reinstalling the PS3 app? 

If that doesn't help, then you can live chat the team:

http://help.nowtv.com/article/None-of-the-above

 

Scroll to the bottom for the blue contact button. When you click that, you will see live chat.

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
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NOW TV Team (Retired)

Re: Can't log into my NOW TV account via PS3

Hi @Nicki25

 

Thanks for getting in touch, I'm sorry to hear you're having issues signing in.

 

As @caseyb1993 said, can you try uninstalling/reinstalling the app?

 

Also please could you reset your password; making sure there are no special characters in it "@#!? etc.

 

Let us know how you get on 🙂

 

Thanks

 

Rob

NOW TV Team