05-06-2015 21:13
14-07-2017 18:31
14-07-2017 18:56
@Anonymous User wrote:
I cant log in same problem only on ps3 says my account details are wrong when there not.
@Anonymous User
Hi Welcome to the fourm
Couple of questions firstly,
Are you able to log in on any other device
Have you tried resetting your password online instead of the PS3
And is this the first time this has happened or has it been working before ?
Look forward to your response, Thanks the Nowtv Team.
14-07-2017 19:09
21-07-2017 12:51
@Anonymous User wrote:
Hi yes I can log in on my android phone or the internet no problem. Never
tried to log in with ps3 before today, but im using the same log on
details.
@Anonymous User
That is strange now, we would suggest making sure when you are using the ps3 the letters and numbers in your password are case sensitive, if you have any characters such as % $ £ they are sometimes not recongised with games consoles.
17-12-2015 19:00
having same problem can´t log in using my PS3 but can using laptop
20-12-2015 18:11
Hi @Anonymous User
Thanks for your post.
Sorry to hear that you can't sign in on your PS3. Do you recieve an error message or error code when you try to log in?
Let me know when you can.
Thanks
Ruth
NOW TV Team
20-12-2015 18:18
Error 2001
23-12-2015 15:28
Hi @Anonymous User,
Thanks for your post.
Can you please let me know where you are trying to view from?
NOW TV is only available from within the UK.
Please let us know and we can look into this further for you.
Thanks,
Karl
NOW TV Team
19-11-2015 21:04
I'm having similar problems on PS3.
Last week all my devices signed out for some reason. I have been able to sign back in with my phone and tablet, but mainly I use my PS3. I have uninstalled the app and deleted the game data, but I still get error 2001.
Please help as I'm paying for something I can't use.