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Anonymous User
Not applicable

Can changing pw force out a console user?

Hi

 

I've reset my password as I don't want someone on ps4 console using my account. 

 

Will it automatically log them out?

Do they have to re type a password to get onto the account or does it save the pw?

Also, when I changed the pw I did the manage preferences and the console was not there only tv/ now TV box.

 

 

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

If you want to get rid of somebody in the past who has logged in with your NOW account details, then you need to change both your password and force a logout on all connected devices by following the instructions in this linked Help article below.

 

https://help.nowtv.com/article/tips-to-help-you-keep-your-account-secure 

 

I would also add a payment pin to your account to avoid anybody who uses your account on their playback devices to prevent them buying extra Memberships without your authorisation.

 

The above link should also explain about adding a payment pin.