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Advocate

Re: Buffering Issue

I use virgin WiFi and super hub I never had any probs as speed is out of this world but soon as I added a now tv box every time we stream a tv program it takes out the WiFi to other pc’s in the house but plays the now tv perfectly

any ideas

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NOW TV Team
NOW TV Team

Re: Buffering Issue


@Mikejw wrote:

I use virgin WiFi and super hub I never had any probs as speed is out of this world but soon as I added a now tv box every time we stream a tv program it takes out the WiFi to other pc’s in the house but plays the now tv perfectly

any ideas



Hi @Mikejw I've been sittin ghere for 15 minutes reading through various forums/HowTo websites and can not find anything regarding a NOW TV Box taking all the WiFi. But i'll tell you this. In my own house, my NOW TV Box works amazingly well while everyone elses WiFi suffers. Lan cables we're the only solution for a while until one day i decided to sacrafice the dual band connection on my router and disable to the 5Ghz signal. So, now my WiFi works fine (only 2.4Ghz though and i feel that sometimes when playing the PS4) and the NOW TV Box isn't causing any more problems with our network. Anyway, sorry for the rambling but is your Virgin Super Hub dual band enabled? If i'm completely off the mark here just let me know and we'll dig deeper. Can't have the NOW TV Box stealing all your bandwidth.

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Mentor

Re: Buffering Issue

How is this"solved"?
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Advocate

Re: Buffering Issue

I’m having this problem. Could someone please let me know how this is resolved?
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Scholar 3

Re: Buffering Issue

We need to link these threads together into one to highlight the problems to them, see https://community.nowtv.com/t5/Consoles/PS4-app-buffering/m-p/469166/highlight/false#M4825

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Advocate

Re: stutter in playback

I had the loading wheel keep spinning , I wasted 7.99 with nowtv sky sports as I couldn’t watch it a few days ago 

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Newbie

Videos pausing and repeated error message

As in other users complaints I have the same screen freezing and error message cropping up around ever 30 seconds - 1 minute of play.

 

It happens whatever the show / movie is selected to view. 

 

My broadband and my mac are both more than capable of handling the speed and content.

 

I've checked for other interrupting software, and various other suggestions such as re-installing the NOWTV player.

 

I watch content on other platforms with no issue, and can only conclude this problem is with the NOW TV player software.

 

If this cannot be resolved I will be cancelling my subscription before the free trial expires.

 

also, the repeated answer being given to these complaints is clearly wrong. can someone actually solve this problem rather than telling users its there cables / broadband / computer etc???!!!

 

 

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