I have discovered that having BT broadband parental controls switched on prevents the NOW TV app from working on my xbox one and PC. Does anyone know how to allow the NOW TV app? Any Urls that I need to allow etc.
Please do complain to BT. I was told they couldn't speak to Now TV for me as no one has ever logged this before. Apparently I was the first one which I found hard to believe. It took a while to persuade BT that I wanted a solution which allowed me to keep the parental controls on. Anyway, they couldn't find one, but after much trial and error and resetting I found the answer for myself. If you choose custom parental controls on your BT hub you can choose what to block or unblock using a check box. If you block everything apart from the option for file sharing websites, by that I mean check all boxes apart from that one, it should allow you to use the now tv app. It will also keep nearly all parental controls on so kids are safe ish to search. It worked for my set up anyway.which is BT infinity and using the now tv app on xbox or pc.