when does my offer start

[Anonymous User]

Great news. Your Sky Cinema Month Pass offer has been applied to your account. So you can now get back to watching our unmissable movies.

Your offer starts on:
Your offer is: Ret Cinema 3.99per month for 4months

[Andy]

@Anonymous User

 Welcome to the forum. Looks like you've taken up an offer for Cinema at £3.99pm for the next 4 months. If you already had a cinema pass before and this offer was given when you went to cancel then it will start automatically whenever your current paid for month was due to end (so you don't lose out on the month you'd already paid for).

If you didn't have a cinema pass active then your offer should have started as soon as you accepted it.

Not sure why the offer start date wasn't showing, but usually correct info is shown on your My Account > My Passes page

https://account.nowtv.com/passes

[Anonymous User]

YES I had a cinema pass  and IT did not start automatically yes i did take up an offer for Cinema at £3.99pm for the next 4 months  and can i pay the £16.00 pound for the 4 months

[Andy · Accepted solution]

@Anonymous User If the offer was £3.99pm for 4 months they don't take payment all upfront, they will charge you each separate month, your first payment should be taken when your old cinema pass expires - check on your My Account > My Passes page when this happens (or you could check your My Account > Payments page).

If you're still not sure how it works, pop onto live chat and they can have a look.

You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section for the live chat button)