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nowtv

hi

 

i have brought a monthly pass for the cinema movies and i cant watch anything i comes up with a blank screen

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SeeMoreDigital Legend 5
Legend 5

Re: nowtv

Hi and welcome to the forum,

 

In order to help you out, can you provide the following information: -

  • What's the make and model number of the device(s) you're using to access and play NOW TV content?
    [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
  • How is your NOW TV playback device connected to the internet. Is it via a wired or wireless (WiFi) ethernet connection?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

Rob-T
NOW TV Team (Retired)

Re: nowtv

Hi @nathan1995nl

 

Thanks for getting in touch with us.

 

Would you be able to have a think on the questions posed by @SeeMoreDigital for us?

 

With this information we'll be able to help further 🙂

 

Thanks 

 

Rob

NOW TV Team

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This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

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