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Anonymous User
Not applicable

nowtv

hi

 

i have brought a monthly pass for the cinema movies and i cant watch anything i comes up with a blank screen

2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum,

 

In order to help you out, can you provide the following information: -

  • What's the make and model number of the device(s) you're using to access and play NOW TV content?
    [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
  • How is your NOW TV playback device connected to the internet. Is it via a wired or wireless (WiFi) ethernet connection?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!

 

 

Cheers

Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for getting in touch with us.

 

Would you be able to have a think on the questions posed by @SeeMoreDigital for us?

 

With this information we'll be able to help further 🙂

 

Thanks 

 

Rob

NOW TV Team