i got my now tv box last year i have been charged twice for a service i havnt been able to use

[Anonymous User]

i purchased my now tv box towards the end of last year. i entered my voucher and i didnt work. i wasnt too bothered as i have amazon prime. i have now been charge 9.99 on the 15.1.16 and 16.2.16 for a service i havnt been able to use. im not a happy bunny.

please help. thankyou.

[Karl-F]

Hi @Anonymous User,

Thanks for getting in touch with us here at NOW TV. 

Just to let you know I have sent you an email in regards to your query. 

Please keep an eye on your inbox. 

Thanks, 

Karl

NOW TV Team