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Anonymous User
Not applicable

free cinema pass with sports pass?

Hey,

 

New to NowTV

 

I'veprobably missed it in the settings somewhere but when i purchased the sports pass, I understood that I would also get the cinema pass free for 30 days also.  tried watching a film and its asking me to purchase the cinema pass.

 

Help appreciated.

4 REPLIES 4
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Did you click on the offer link on the nowtv website ?

 

Are you an existing or new nowtv broadband customer where according to the T&C's of the promo offer are not eligible.

 

Your best bet might be to jump over to live chat to see if they can assist you further.

 

Open the link page below and click on the drop down arrow below Anything else to reveal the chat button.

 

https://help.nowtv.com/get-in-touch/

schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Reading the T&C's again it also says new nowtv content customers only and the Sky Cinema 30 day Pass will activate within 48 hours of purchase.

 

Capture 33.PNG

Anonymous User
Not applicable

Hello, i am the same, used it to watch the womens rugby,  i now cant get on to the sky cinema part and was expecting a 30 day free trial?

Ta

Sarah

Anonymous User
Not applicable

I spoke to live chat as advised.

 

apparently, i will get an email link in the next 24-48 hours with the free 30 day trial.