You view box

[Anonymous User]

Started free movie pass - it's worked for 3 days watched a few movies with no problems now the pre loaded now tv app won't open - any ideas ? Have tried switching off over night and trying again

[Andy]

@Anonymous User

Welcome to the forum. Try the following help page in case it's some use

https://support.youview.com/youview-box/on-demand-players-apps/on-demand-player-or-app-not-working

If that doesn't work you can try live chat to see if they are able to help. You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)

If you still have trouble after that post back and I'll tag a couple of the YouView regulars for you.