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Community Administrator
Posts: 1,661
Registered: ‎22-10-2012

Re: Where have all the Disney films gone?

Hi @Hunnib1

 

As @Andy says, all the Disney movies are still available on LG, it's just that particular section isn't showing them. Smiley Happy

 

While we're fixing the problem you can still search for the movie you'd like, or navigate to them some other route. Easiest thing is to do right now is as suggested above. Check them out on your iPad, add the ones you want to your Watchlist, then it'll be super easy to pick them again on your TV!

 

Sorry for any inconvenience, and I'll try to update here when I know more about the fix.

 

Thanks,

Jason

First Poster
Posts: 1
Registered: ‎22-12-2016

Re: Where have all the Disney films gone?

I'm having that same problem - On the IOS app, I can see all (or a large majority) of Disney films under the genre filter, but on safari and chrome on my Macbook, Only 1 film shows up. It's not a major issue of course (first world problems and such), I mean if I want to watch a certain movie I do what you say and add it to my watchlist from my phone, but it would just be handier if I could browse all Disney/Pixar films from the one place: The wide selection of Disney films is the reason for me switching to NOWtv after all!

 

Many thanks! Smiley Happy

First Poster
Posts: 1
Registered: ‎27-01-2017

Re: Where have all the Disney films gone?

Hi there I was just wondering when you will be adding season 3 Star Wars rebels

Kind regards
Mac
First Poster
Posts: 1
Registered: ‎20-07-2014

Re: Where have all the Disney films gone?

Hi i have no disney films at all it's not even showing in the film list I only use now tv for the children and disney films.. .. I've 3 very fustratd girls what's happening or is it time I cancel my membership
Champion 4
Posts: 7,836
Registered: ‎31-12-2013

Re: Where have all the Disney films gone?

Hi and welcome to the forum @Kellykellykelly,

 

The catagories change all the time, as do the movies on offer, due to pre-arranged agreements with their copyright holders!

 

No doubt the dedicated 'Disney' catagory will re-appear at some time in the future. Are there any listed under the 'Family' catagory?

 

 

Cheers


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Champion 1
Posts: 5,072
Registered: ‎28-06-2014

Re: Where have all the Disney films gone?

@Kellykellykelly search for the films by name.


Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor not staff so cannot help you with account matters I can just attempt to point you in the right direction.

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Devices I am currently using for Now: Android app on Moto G5 Plus, Chromecast, LG TV, Smart box.
Elite 5
Posts: 4,882
Registered: ‎03-02-2013

Re: Where have all the Disney films gone?

Hi all 

 

The Disney genre filter may have disappeared but there are still quite a number of Disney films on the system. The Marvel films are also classed as Disney as Disney owns Marvel Studios.

 

If I remember correctly. There were issues with the Disney genre filter on some devices , and as far as I know they were never confirmed this fixed. So it could just be they have removed the filter whilst they are changing/fixing something

 

https://community.nowtv.com/t5/Cinema/Where-have-all-the-Disney-films-gone/m-p/400708/highlight/true...


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

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