As @Andy says, all the Disney movies are still available on LG, it's just that particular section isn't showing them.
While we're fixing the problem you can still search for the movie you'd like, or navigate to them some other route. Easiest thing is to do right now is as suggested above. Check them out on your iPad, add the ones you want to your Watchlist, then it'll be super easy to pick them again on your TV!
Sorry for any inconvenience, and I'll try to update here when I know more about the fix.
I'm having that same problem - On the IOS app, I can see all (or a large majority) of Disney films under the genre filter, but on safari and chrome on my Macbook, Only 1 film shows up. It's not a major issue of course (first world problems and such), I mean if I want to watch a certain movie I do what you say and add it to my watchlist from my phone, but it would just be handier if I could browse all Disney/Pixar films from the one place: The wide selection of Disney films is the reason for me switching to NOWtv after all!
Hi and welcome to the forum @Kellykellykelly,
The catagories change all the time, as do the movies on offer, due to pre-arranged agreements with their copyright holders!
No doubt the dedicated 'Disney' catagory will re-appear at some time in the future. Are there any listed under the 'Family' catagory?
• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer just like you! •
• NOW TV Box = Model no: Black box | Software: 7.5.3 Build: 4068-10 | NOW TV app: 3.10.49 • LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 32LN575V | Software: 04.28.14 | OS: NetCast •
• All TV's = NOW TV app: 2.19.2 | Post Processing Features: All disabled • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •
@Kellykellykelly search for the films by name.
The Disney genre filter may have disappeared but there are still quite a number of Disney films on the system. The Marvel films are also classed as Disney as Disney owns Marvel Studios.
If I remember correctly. There were issues with the Disney genre filter on some devices , and as far as I know they were never confirmed this fixed. So it could just be they have removed the filter whilst they are changing/fixing something